We want our customers to be 100% satisfied with their purchased listing or advert placement.

This is why, as part of our refund policy, we offer a 48hour no-quibble money-back guarantee.

We want you to be happy using our service; we keep it simple,  easy, and affordable to use in which we will always try to help and support our members wherever possible.

However, should you be unhappy with your chosen purchased listing/banner package and would like a refund…

Transparency :

It must be understood that we are a digital platform where customers place their listing/adverts. We make no guarantees or promises on either Sales, Traffic or Otherwise – no one can.

We simply offer customers a simple but cost-effective method in which to promote their website on PrimeSiteUK using it’s digital marketing mechanisms such as named social media platforms, as explained in the guidelines section.

No Quibble :

That means we will not quibble as to why you want a refund although it would be appreciated if you could provide a reason for your decision.

How To Claim A Refund :

Simply let us know within 48hours using our HelpDesk and we will refund your purchase, minus PayPal fees.

Methods & Exceptions :

Any/all refunds will be made using PayPal minus PayPal admin charges.

If you have any questions with regard to the ‘Frequently Asked Questions’ you can use the button below to either chat, where available, with the support team, or send us a message where we will be sure to respond, as soon as we are able.